About Fusion Outsource Solutions
FOS is a provider of High Quality Call Centre and Back Office Solutions.
From single to multiple channel support, FOS can provide you a tailored made solution to suit your business. Our solutions can quickly integrate into your business to provide a seamless experience for your customers.
Our solutions can quickly integrate into your business to provide a seamless experience for your customers.
Great Clients
Our clients range from Global brands like AIG through to leading local brands such as Its4women.ie, 25plus.ie and Boxymo.ie. We effectively became a full trained outsourced department of your business and as such, we offer your customers continuity and a knowledgeable, concise response.
Great Service
As we represent your brand it is imperative that your clients receive excellent service. At FOS we invest heavily in technology to enhance the customer experience and provide reports on how we are performing against targets set by our customers. Our solutions can integrate seamlessly into your business model. Whatever you are selling we can handle it.
Great Staff
Great service cannot be achieved without great staff. Our service combines high quality and knowledgeable agents, flexibility in managing campaigns and a commitment to exceed client expectations on every project we undertake.
We work for YOU
As a provider of services to your business, your success is our success. Our approach is both consultative and collaborative. We will understand your brief, make positive recommendations on the best way for you to achieve your specific goals and then deliver on our promise to give you a positive and lasting return on your investment.